Last updated: April 21, 2026
This page explains how to request deletion of personal data associated with our Service. It applies to our website at https://vline.com (the “Service”).
vLine does not require account creation for basic use. We collect only limited data necessary to operate the Service, maintain security, and improve performance.
What We Can Delete
We can delete personal data that we control directly, including:
- Technical and diagnostic logs related to your visits to our Website;
- Cookie identifiers and temporary session data stored by the Website;
- Messages or requests you sent to our support team at [email protected].
vLine does not store audio, video, images, or chat content from live sessions.
How to Request Deletion
To request deletion of your data, please follow these steps:
- Send an email to [email protected] with the subject line “Data Deletion Request”;
- Include the email address you used when contacting support (if applicable);
- Provide your country or region (for example, EU – GDPR, US – CCPA);
- Add any relevant details that help us identify your request.
Verified requests are processed within 30 days. Minimal technical records required for fraud prevention, security, or legal obligations may be retained for up to 90 days and then permanently deleted.
Important Notes
vLine does not store the content of live video or audio communications. Therefore, there is no user-generated chat content available for deletion.
Some limited technical data may be temporarily processed to maintain connection quality and system performance, but it is not retained beyond necessary operational use.
Frequently Asked Questions
Do I need an account to request deletion?
No. vLine does not require account creation, and you can request data deletion at any time.
How long does deletion take?
Deletion requests are processed within 30 days after verification. Limited technical records may be retained for up to 90 days for legal or security purposes.
Can you delete my video chat data?
vLine does not store video or chat content from live sessions, so there is no such data available for deletion.