Last updated: March 20, 2026
This page explains how to request deletion of personal data associated with our Service. It applies to our website at https://vline.com (the “Service”).
vLine does not require account creation for basic use. However, certain features of live video communication may be provided through third-party services such as CooMeet. If you created an account or exchanged data within a third-party environment, that data is managed directly by the respective provider and not stored by us.
What We Can Delete
We can delete personal data that we control directly, including:
- Technical and diagnostic logs related to your visits to our Website;
- Cookie identifiers and temporary session data stored by the Website;
- Messages or requests you sent to our support team at [email protected].
vLine does not store audio, video, images, or chat content from live sessions.
How to Request Deletion From Us
To request deletion of data controlled by us, please follow these steps:
- Send an email to [email protected] with the subject line “Data Deletion Request”;
- Include the email address you used when contacting support (if applicable);
- Provide your country or region (for example, EU – GDPR, US – CCPA);
- Add any relevant details that help us identify your request.
Verified requests are processed within 30 days. Minimal technical records required for fraud prevention, security, or legal obligations may be retained for up to 90 days and then permanently deleted.
If you are unsure whether specific data is controlled by us or by a third-party provider such as CooMeet, contact us and we will help clarify the correct data controller.
How to Delete Your CooMeet Account
If you used live video communication on the Website and want to delete a CooMeet account or related data, follow these steps:
- Visit the official CooMeet website;
- Sign in to your account;
- Open your profile settings;
- Select “Close my account”;
- Confirm the action using the verification process.
For additional assistance, you may contact CooMeet support or review their Privacy Policy.
Frequently Asked Questions
Do I need an account to request deletion?
No. vLine does not require account creation. Any accounts related to live video communication are managed by third-party providers.
How long does deletion take?
Deletion requests are processed within 30 days after verification. Limited technical records may be retained for up to 90 days for legal or security purposes.
Can you delete my video chat data?
No. Live video chat data is processed and controlled by third-party providers such as CooMeet. To delete such data, you must follow their procedures.